How to Update Your Blue&Me System to Version 5.6
If you own a Fiat, Alfa Romeo, or Lancia car that has a Blue&Me infotainment system, you might be wondering how to update it to the latest software version. In this article, we will explain what Blue&Me is, why you should update it, how to download and install the update 5.6, and how to troubleshoot any issues that might arise.
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What is Blue&Me and why you should update it
Blue&Me is an integrated in-vehicle infotainment system that was developed by Fiat Chrysler Automobiles (FCA) in partnership with Microsoft and Magneti Marelli. It was launched in 2006 and was used on many FCA vehicles until 2017, when it was replaced by Uconnect 5.0.
Blue&Me allows you to connect your Bluetooth-compatible phone or media player to your car and control them using voice commands or steering-wheel mounted buttons. You can make hands-free calls, read and send SMS messages, listen to music, access navigation, and more.
Blue&Me features and benefits
Some of the features and benefits of Blue&Me are:
It supports nine different languages, including English, French, German, Italian, Spanish, Portuguese, Dutch, Polish, and Turkish.
It uses speech recognition and text-to-speech technology from Nuance Communications to understand your voice commands and read messages aloud.
It has an open architecture that allows for modular add-on functionality and easy updates via USB.
It has a driving coach application called eco:Drive that helps you improve your fuel efficiency and reduce CO2 emissions by analyzing your driving style and giving you tips.
It has a fleet management capability called Blue&Me Fleet that connects your vehicle to a central computer in real time and provides data on mileage and operating costs.
Blue&Me compatibility and requirements
To use Blue&Me, you need:
A compatible FCA vehicle that has a Blue&Me system installed. You can check if your vehicle is compatible by visiting .
A compatible Bluetooth phone or media player that can pair with Blue&Me. You can check if your device is compatible by visiting .
A USB stick that can store the update files. You can use any USB stick that has at least 256 MB of free space and is formatted in FAT32.
Blue&Me common issues and solutions
Some of the common issues that users have reported with Blue&Me are:
The odometer flashes on the dashboard, indicating a problem with the system.
The Bluetooth connection drops or fails after a few minutes.
The system does not recognize voice commands or read messages correctly.
The system does not play music from some devices or formats.
The system drains the battery overnight.
Some of the possible solutions for these issues are:
Updating the system software to the latest version, which can fix some bugs and improve performance.
Resetting the system by disconnecting the battery for a few minutes or pressing the MENU and ESC buttons simultaneously for 10 seconds.
Re-pairing your device with Blue&Me by deleting it from the system and adding it again.
Checking the compatibility of your device and the format of your music files with Blue&Me.
Turning off the system when not in use by pressing the MENU button for 5 seconds or removing the key from the ignition.
How to download and install Blue&Me update 5.6
If you want to update your Blue&Me system to version 5.6, which was released in June 2019, you need to follow these steps:
Step 1: Check your current software version
Before you download the update, you need to check what software version you have on your Blue&Me system. To do this, you need to:
Turn on your vehicle and wait for the Blue&Me logo to appear on the dashboard.
Press the MENU button on the steering wheel and scroll down to SETTINGS.
Select SOFTWARE UPDATE and press OK.
The system will display your current software version, such as 5.4 or 5.5.
Step 2: Download the update package from the official website
If your software version is lower than 5.6, you need to download the update package from . To do this, you need to:
Go to and select your country and language.
Click on DOWNLOAD THE LATEST SOFTWARE UPDATE and enter your vehicle details, such as model, year, and VIN number.
Click on DOWNLOAD and save the file to your computer. The file name should be something like Blue&Me_5_6.zip.
Step 3: Extract the files to a USB stick
After you download the update package, you need to extract the files to a USB stick that has at least 256 MB of free space and is formatted in FAT32. To do this, you need to:
Insert the USB stick into your computer and make sure it is empty or has enough space for the update files.
Right-click on the downloaded file and select Extract All or use a program like WinZip or WinRAR to unzip it.
Select the USB stick as the destination folder and click on Extract or Unzip.
You should see two files on your USB stick: BMConf.xml and BMSoftwareUpdate.iso.
Step 4: Plug the USB stick into your vehicle and start the update process
After you extract the files to a USB stick, you need to plug it into your vehicle and start the update process. To do this, you need to:
Turn off your vehicle and remove the key from the ignition.
Plug the USB stick into the USB port of your vehicle, which is usually located in the glove box or under the armrest.
Insert the key into the ignition and turn it to MAR (or ON) position, but do not start the engine.
The system will detect the USB stick and ask you if you want to update. Press OK to confirm.
The system will display a progress bar and a message saying "Updating Software". Do not turn off your vehicle or remove the USB stick during this process.
Step 5: Confirm the update and enjoy the new features
After the update is complete, the system will display a message saying "Update Successful". Press OK to exit.
You can now enjoy the new features and improvements of Blue&Me update 5.6, such as:
Better compatibility with newer phones and media players.
Improved voice recognition and text-to-speech quality.
Enhanced stability and performance.
Fixed bugs and errors.
How to troubleshoot Blue&Me update 5.6
If you encounter any problems or issues with Blue&Me update 5.6, you can try some of the following troubleshooting tips:
What to do if the update fails or causes problems
If the update fails or causes problems, such as freezing, crashing, or malfunctioning, you can try to:
Repeat the update process by following the steps above again.
Check if your USB stick is corrupted or damaged and use a different one if necessary.
Check if your vehicle battery is low and charge it if necessary.
Check if there are any newer updates available on and download them if necessary.
How to reset or restore your Blue&Me system
If the update does not solve your problems or you want to revert to a previous software version, you can try to reset or restore your Blue&Me system. To do this, you need to:
Download the software version that you want to restore from and extract it to a USB stick as explained above.
Turn off your vehicle and remove the key from the ignition.
Press and hold the MENU and ESC buttons on the steering wheel for 10 seconds until you hear a beep.
The system will display a message saying "Restore Software". Press OK to confirm.
The system will start restoring the software from the USB stick. Do not turn off your vehicle or remove the USB stick during this process.
The system will display a message saying "Restore Successful". Press OK to exit.
How to contact customer support or find more information
If none of the above solutions work or you need more assistance, you can contact customer support or find more information by:
Calling the toll-free number 00800 3428 0000 (available in Europe) or +39 02 444 12077 (available worldwide).
Emailing .
Visiting and browsing the FAQ section or the user manual.
Contacting your nearest FCA dealer or service center.
Conclusion and FAQs
In conclusion, Blue&Me is a great infotainment system that can enhance your driving experience and safety. However, it is important to keep it updated to the latest software version to enjoy its full potential and avoid any issues. In this article, we have shown you how to update your Blue&Me system to version 5.6, which is the most recent one available. We have also provided some troubleshooting tips and contact information in case you need more help. We hope you found this article useful and informative. If you have any questions, feel free to ask us in the comments section below or contact us directly. Thank you for reading!
Here are some FAQs that might answer some of your queries:
Q: How long does it take to update Blue&Me?
A: It depends on the size of the update package and the speed of your USB stick, but it usually takes between 10 and 20 minutes.
Q: Can I use my phone or media player while updating Blue&Me?
A: No, you should not use your phone or media player while updating Blue&Me, as it might interfere with the update process and cause errors. You should also turn off any other devices that are connected to Blue&Me via Bluetooth or USB before starting the update.
Q: Can I drive my vehicle while updating Blue&Me?
A: No, you should not drive your vehicle while updating Blue&Me, as it might distract you from driving safely and cause accidents. You should park your vehicle in a safe place and turn off the engine before starting the update.
Q: How can I check if my Blue&Me system is updated successfully?Q: How can I check if my Blue&Me system is updated successfully?
A: You can check if your Blue&Me system is updated successfully by following the same steps as in Step 1 above. The system should display the new software version, which should be 5.6.
Q: What are the differences between Blue&Me update 5.6 and previous versions?
A: Some of the differences between Blue&Me update 5.6 and previous versions are:
It supports more devices and formats, such as iPhone X, Samsung Galaxy S9, and MP3.
It improves the voice recognition and text-to-speech quality, especially for languages other than English.
It enhances the stability and performance of the system, reducing the chances of freezing, crashing, or malfunctioning.
It fixes some bugs and errors that were reported by users, such as the odometer flashing, the Bluetooth connection dropping, or the system draining the battery.
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